PARTNERS
HIES Affiliate
Partner Scheme
Having been successful in providing consumer protection through installers, HIES has recognised the need to provide confidence in the complete supply chain and industry in general. HIES has, therefore, introduced an Affiliate Partner Scheme with requirements tailored specifically for manufacturers, distributors and service providers.
What is the HIES Affiliate Partner Scheme?
HIES has established the Affiliate Partner Scheme in order to promote consumer protection by ensuring that when a product is installed in a domestic setting, it is sold in a clear, consistent and fair manner (agreed with the manufacturer); and installed professionally, in accordance with manufacturer instructions.
To achieve Affiliate Partner status, applicants must undergo an accreditation process that examines solvency and ethos; and reviews the processes and procedures they have in place to ensure consumers are treated fairly.
Affiliate Partners demonstrate they share HIES’ ethos and are committed to ensuring their network of installers provide professional services to consumers.
Benefits of the Affiliate Partner Scheme
Website &
Logo
Marketing Support
PR
Support
Access to
Installers
George Clarke
& Nick Ross
Paid
Advertising
What does HIES do?
HIES is a consumer protection organisation and our overriding objective is to promote best practice in the sale, installation and after sale service of renewable energy products to consumers. Protecting consumers is at the heart of everything we do.
All HIES Accredited Installers are continually vetted in many areas in order to help ensure consumers are satisfied. All consumers receive comprehensive protection throughout the buying, installation and after sales experience. Consumers can check to establish if their installer is on the HIES national network of Accredited Installers before placing their order.
HIES provides a FREE service to investigate any complaints made against members. This includes: FREE mediation, FREE independent inspections (at HIES’ discretion) and FREE access to an independent Ombudsman.
George Clarke
HIES Brand
Ambassador
Become a HIES Affiliate Partner, Today!
Installer Testimonials
Couldn't recommend HIES enough! The dealings we've had with them since being a member have been excellent. from advice to keeping us up to date with industry standards nothing is too much for these guys. I hope for a long and successful partnership. Thank you from everyone at SOLUM GB.
Solum GB
September 2018
www.solumgb.com
HIES membership has proved to be truly valuable, customers appreciate the reassurance and unlike other guarantees we’ve used previously, they have a code of conduct that also reassures customers.
HIES also take the time to stay in touch and give valuable insight to the. Latest industry news. I would recommend being a member of HIES above any other organisation.
Home Smart Energy
September 2018
www.homesmartenergy.co.uk
Stakeholders & Partners
Upload Image...
Consumer Protection
From IBGs to dispute resolution, there are many ways HIES can protect consumers using an accredited installer.
Latest News & Updates
Check out our blog section for all the latest HIES and wider renewable industry news and updates.
Products Covered
HIES can cover a wide variety of both renewable energy and home energy efficiency products and installations.
