Installers
We can help you at every stage of your journey
We pride ourselves on bringing value to our members and we do that by being able to help installers at different stages of an installer’s journey.
Let us introduce you to our Installer Journey Benefits…
Introducing our Installer Journey Benefits…
We can help installers at the key steps of their installer journey, from setting up and registering a business right through to an annual review.
As you’ll be able to see below there are many ways we can help and benefit you when you become a member.
Free TrustMark membership when
you become a HIES member
Join HIES to comply with MCS
Consumer Code requirements
Assistance in choosing
accounts software
Information on technologies available, from telephony to CRM
We can introduce you to manufacturers and distributors
Template model terms
and conditions available
Scheme marketing
materials available
George Clarke as
Brand Ambassador
Website audit
available
Opportunities for consumer leads via your listing on the Scheme website
Content creation for you to use on social media and on your websites
Assistance in adoption of digital technologies
High calibre of membership giving
you a competitive edge
Introductions to finance
brokers/lenders
Sales training
available
Information and advice on consumer Government schemes and grants
Deposit & stage payment protection available upon job registration on our online portal
Scheme statistics
available
I want more information on how to access the Installer Journey Benefits
Assistance in
registering jobs
Introductions to
sub-contractors
24/7 access to our
online portal
Insurance backed guarantee provided for your customer upon job completion on our online portal
As a partner of JUST ONE Tree, one tree will be planted upon completion of the installation on our online portal
Technical and product
support available
We will listen to you in confidence about complaints and cases
Access to a
Primary Authority
Advice on how to
avoid complaints
Data security for yours and your consumer’s information
Customer satisfaction survey
feedback available
Mediation and conciliation to you and your customers to help settle any disputes that may arise
Independent inspections on installations should we deem it necessary to help resolve a dispute
Your customers have access to an independent Ombudsman to help resolve a dispute
Documentation assistance to help you comply with legislative requirements
Annual health checks to help keep
your business up to date
Budgeting and cashflow
advice available
Guidance on grants and benefits
available to you as a business
HIES annual membership fee of just £695 + VAT
No. of Installations carried out by HIES Members
(from HIES inception to 30th April 2021)
Solar PV
126984
Heat Pumps
10919
Battery Storage
17234
Boilers
13880
“It’s great being a part of the family representing HIES who offer the real deal to the renewable energy sector. They are absolutely passionate about improving the industry, protecting consumers and providing all-round support for their members with a wide range of benefits, helping to give them the edge in the marketplace.”
George Clarke,
HIES Brand Ambassador
